Deliver Outstanding Customer Service & Enhance Your Skills
Our Customer Service Level 2 Course is designed for individuals working in retail, hospitality, call centres, and customer-facing roles. This self-paced online course provides key skills and techniques to improve customer interactions, handle complaints professionally, and build strong customer relationships.
Course Highlights:
✅ 100% Online & Self-Paced – Learn at your convenience from anywhere.
✅ Recognised Level 2 Certification – Download your certificate upon completion.
✅ Engaging & Interactive Content – Videos, real-world scenarios, and quizzes.
✅ Essential for Customer-Facing Roles – Ideal for retail, hospitality, and service industries.
✅ Improve Communication & Problem-Solving Skills – Gain practical customer service expertise.
What You’ll Learn:
-
Principles of Excellent Customer Service – Deliver outstanding customer experiences.
-
Communication & Active Listening – Improve interactions with customers.
-
Handling Complaints & Difficult Customers – Resolve issues professionally.
-
Customer Engagement Strategies – Build positive and lasting relationships.
-
Professionalism & Company Representation – Enhance brand reputation through service.
Who Should Take This Course?
✔️ Retail, hospitality, and service industry professionals.
✔️ Call centre agents and customer support staff.
✔️ Business owners and managers looking to improve service standards.
✔️ Anyone wanting to develop customer service skills for career progression.
Certification & Access:
📜 Instant Certificate – Download upon completion.
⏳ Unlimited Access – Learn at your own pace with 24/7 access to course materials.
📅 Course Duration: Approx. 1-2 hours.
💰 Price: £29.99
Boost your customer service skills and career opportunities for just £29.99. Start your Customer Service Level 2 Course today!
Need Help?
For assistance or bulk enrolments, contact us at info@tsta.co.uk or call 01252 759 183.